Happier customers
Stellar reputation
Unparalleled competitive edge
Travel Appeal is the intelligent brand reputation platform of choice, designed specifically for hotels, restaurants, bars, museums, and attractions.
Managing your business’ online reputation has never been easier: effortlessly reply to reviews, enhance customer satisfaction, and outshine your competitors, all within a single, user-friendly platform. And the best part? It’s as quick and easy as brewing a cup of coffee.
Travel Appeal is made for
Hotels and privately-run properties
Hotels, groups of properties, B&Bs, residences, hostels, and campsites
Restaurants and bars
Restaurants, clubs, bar chains, breweries, and pubs
Museums and attractions
Museums and museum hubs, tourist attractions, libraries, theme parks, and galleries
ADVANTAGES
Choose Travel Appeal and unlock a world of benefits:
Transforming goals into results
65
of our clients improved their online reputation
+25
average revenue growth over 1 year as a result of improved customer sentiment
+12
increase in occupancy over one year
7
increase of direct bookings over 1 year
FEATURES
Simple, reliable, efficient
Your all-in-one platform
One powerful tool to easily manage your online reputation. Read and respond to reviews, analyse your business, and track your competitors, all in one place.
Get reports in minutes
Generate reports effortlessly with just a few clicks in Excel or PDF format to share them with colleagues and stakeholders. Select from our pre-designed templates or create a custom report tailored to your specific objectives and outcomes.
Certificate Page
A tailor-made webpage on your official site to showcase your reputation and best reviews, drive sales and increase direct bookings.
API
Our REST-based API services map and provide comprehensive JSON format details for hotels, restaurants, retail businesses, museums, and venues from all around the world. All of Travel Appeal’s metrics, scores, and KPIs can be integrated seamlessly into your existing applications in real time.
SUCCESS STORIES
What our clients say
PRICES
Choose the solution that best suits your needs
FOOD & BEVERAGE
For small independent propertiesPRO
€ 33
month(invoiced annually)
Or € 39 / month
2 years of data analysis
Features:
- Reviews management from 130+ Channels
- Social media management for all networks
- Direct response to all reviews with AI Review Responder
- Your Destination widget (Basic version)
- Task Manager for assigning tasks to the team
- Unlimited schedulable customised reports
- Data export
- Customer Sentiment Widget for your official website
- SEO-friendly Certificate Page for your website
- 5 users and contributors
- Monitor up to 5 competitors
- Basic social media listening: monitor 1 hashtag, 1 keyword, and 1 mention of your choice
For medium-sized restaurants and small groupsPREMIUM
€ 83
month(invoiced annually)
3 years of data analysis
Features:
- All that is included in the Pro plan, plus:
- Your Destination widget (Full version, with comprehensive and detailed destination tracking)
- Reviews and social media management with a history of over 3 years
- Customer satisfaction questionnaires
- Personalised Smart Insights based on Artificial Intelligence
- 10 users and contributors
- Monitor up to 10 competitors
- Social media listening top version: monitor 5 hashtags, 5 keywords, 3 mentions of your choice
For large independent venues and groupsENTERPRISE
All inclusive
Price upon requestFeatures:
- Everything included in the Premium plan, plus:
- Group platform for 360-degree analysis of all your businesses
- Dedicated customer support and training
- Brand keyword and hashtag monitoring
- 50 users and contributors
- Monitor up to 40 competitors
- Social media listening top version: monitoring of 7 hashtags, 7 keywords, 5 mentions of your choice
HOSPITALITY
For small independent propertiesPRO
€ 49
month(invoiced annually)
Or € 59 / month
2 years of data analysis
Features:
- Managing reviews on over 130 channels
- Social Media Management
- Direct response to all reviews with AI Review Responder
- Your Destination widget (Basic version)
- Task Manager for assigning tasks to the team
- Unlimited schedulable customised reports
- Data export
- Customer Sentiment Widget for your official website
- SEO-friendly Certificate Page for your website
- 5 users and contributors
- Monitor up to 5 competitors
- Basic social media listening: monitor 1 hashtag, 1 keyword, and 1 mention of your choice
For medium-sized independent properties and small groupsPREMIUM
€ 108
month(invoiced annually)
3 years of data analysis
Features:
- All that is included in the Pro plan, plus:
- Your Destination widget (Full version, with comprehensive and detailed destination tracking)
- Reviews and social media management with a history of over 3 years
- Customer satisfaction questionnaires
- Personalised Smart Insights based on Artificial Intelligence
- 10 users and contributors
- Monitor up to 10 competitors
- Social media listening top version: monitor 5 hashtags, 5 keywords, 3 mentions of your choice
For large properties, groups and chainsENTERPRISE
All inclusive
Price upon requestFeatures:
- Everything included in the Premium plan, plus:
- Group platform for 360-degree analysis of all your businesses
- Dedicated customer support and training
- Brand keyword and hashtag monitoring
- 50 users and contributors
- Monitor up to 40 competitors
- Social media listening top version: monitoring of 7 hashtags, 7 keywords, 5 mentions of your choice
MUSEUMS
Monitor your museum’s brand reputation and improve visitors’ satisfaction.
Contact our team to receive a customised quote specifically designed for your museum, with no obligation.
CONTACT US
Curious to learn more?
Call us
If you’re in Italy, please use this toll-free number to directly connect with our Support team: 800 090 319